Workforce Skills

Foundational Digital Skills for Work

Build practical digital skills for modern workplaces, including device use, file management, online communication, information literacy, safety, collaboration, and troubleshooting.

48 Lessons
102 Quizzes
1682 Minutes

Skills you'll build

Connect digital skills to work tasksDistinguish digital skill areasChoose a task-first learning strategyRecognize transferable interface patternsSelf-assess digital skill gapsBuild confidence learning habitsChoose a device for a workplace taskUse basic keyboard, mouse, and touch controlsIdentify operating-system landmarksManage apps and windows at a basic levelFind and adjust basic device settingsChoose an accessibility adjustment for a needDistinguish internet connection typesCheck basic connection statusNavigate with basic browser controlsInterpret URLs and hyperlinks for navigationComplete a basic browser downloadComplete a basic website sign-inIdentify files, folders, and storage locationsRecognize common workplace file typesChoose clear, searchable file namesOrganize files into practical foldersChoose between Save, Save As, and creating a copyDistinguish local, removable, and cloud storageMove, copy, and rename files without losing originalsUse file search and clues to locate stored filesDownload and upload files intentionallyRecognize current versions and avoid duplicate confusionChoose simple backup habits for important filesInterpret basic share links and access effectsDefine an information needChoose an online starting pointBuild effective search keywordsUse site search and navigation cluesScan search results before clickingUse filters and refinementsEvaluate online informationRecognize ads and unreliable cuesUse online information for work tasksNavigate work and service portalsFollow online task instructionsComplete simple online formsReview and submit an online taskChoose a digital communication channelAdapt professional tone to audienceMaintain a professional digital presenceCompose a clear workplace emailManage email recipients and actionsSend attachments and shared links appropriatelyCheck a message before sendingUse workplace chat effectivelyManage communication notificationsRespond to calendar invitationsInterpret meeting detailsParticipate in video meetings professionallyUse comments for feedbackCoordinate co-editing respectfullyCollaborate in shared workspacesChoose a content format for a work taskStart content from a blank file or templateEdit workplace document textFormat content for readabilityUse lists and simple tablesCopy and paste content cleanlyCredit reused content appropriatelyEnter and organize spreadsheet dataUse simple spreadsheet formulasCreate a basic chart from dataDesign readable basic slidesOrganize a short presentation flowReview and fix content before deliveryChoose basic export or print optionsRecognize digital safety risksChoose a safe responseCreate strong passwordsUse account protection toolsRecognize phishing and scam signalsHandle suspicious links and attachmentsProtect personal and workplace dataAdjust privacy and sharing settingsSecure devices and networksManage digital footprint and reputationUse technology with well-being in mindTriage digital problemsChoose safe first troubleshooting stepsApply low-risk recovery actionsProtect work before fixingDiagnose common workplace glitchesDistinguish account and permission issuesChoose appropriate access escalationDocument troubleshooting evidenceUse help and learning resourcesTransfer interface patterns to new toolsPlan digital skill growthSelect tools for workplace tasks